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KB 2138 - Email id <user>@<domain> is not a valid email address

Affected Release 3.0
Document Status INFO
Environment iDB®3.0 All Platforms
Categories Alert Settings

 

ISSUE

User is trying to send a test email alert and gets the following error message.

Error ID 2138: Email id <user>@<doamin> is not a valid email address.

 

SOLUTION

This error appears when the user is trying to send a test email alert for a cluster to an invalid email address.  Please go back and check the email address once more. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.

 

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

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401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 
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  1. Priyanka Bhotika

  2. Posted

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