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Articles

  • High Memory Utilization by ScaleArc Processes

    Overview This article outlines the procedure to identify which process is causing ScaleArc to have high memory utilization and the recommended resolution steps to restore normal utilization. Solution ...

  • Unable to Login to ScaleArc through SSH

    Overview This article provides the solution when the following error is encountered while attempting to connect/login to the ScaleArc appliance or VM through SSH: ssh idb@10.177.137.151###############...

  • High CPU Utilization by ScaleArc System Threads

    Overview ScaleArc users can sometimes experience performance degradation accompanied by high CPU utilization (usually 100%) by the ScaleArc System (SYS) threads. This article describes the cause and r...

  • Checking Core Dumps in ScaleArc

    Overview The ScaleArc services are designed to generate crash/core dumps any time there is a catastrophic fault affecting the normal operation of the service. These core dumps are written to disk for ...

  • Adding a new LVM disk onto ScaleArc to expand existing log space

    Overview This article explains how to allocate an extra dedicated disk volume for storing ScaleArc log files while only copying the minimal current log file set and linking to existing historical data...