Overview This article provides useful information on a known issue affecting version 2019.6 and earlier (SCALEARC-10098) where core dumping occurs in ScaleArc during certain combinations of RPC querie...
Overview This article outlines some general guidelines in form of best practices that should be followed when planning to decommission old production servers in order to ensure the servers are not rec...
Overview This article provides useful information on a known issue affecting version 2019.6 and earlier versions (SCALEARC-10985) where installation from ISO image on VMware VM with two hard disks con...
Overview ScaleArc supports two methods for upgrading the current build to the latest version namely upgrade using URL or upgrade from a PKG file. Upgrading from URL is preferred when the ScaleArc serv...
Overview This article describes the recommended workaround to successfully carry out an ISO installation on Hyper-V environments when the installation is aborted after encountering a kickstart script ...
Overview ScaleArc custom install procedure using RPM package will fail to auto partition the disk when the disk size is larger than 2 TB. This article describes the root cause and solution when this o...
Overview This article provides information on how to request and obtain access to the new software Release Portal in order to download the latest installation media as well as earlier releases of Scal...
Release Document Status DB Platform Categories All Error All Installation ISSUE The following error was found while parsing the kickstart configuration file: The kickstart configuration file is miss...
The following table gives the details of minimum instance size required to deploy ScaleArc in the respective cloud. Item Azure AWS RackSpace Google Cloud Platform Machine Type Standard A3 m4.xlarge...
Overview Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. Amazon Aurora is one of the hosted database engines available w...