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  • KB 2146 - Unable to update ACL status in configuration

    Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories System Settings   ISSUE User gets the following error message while trying to update the system settings in...

  • KB 2148 - Unable to find database in configuration

    Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...

  • KB 2455 - Failed to initiate failover

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets one of the following error messages while trying to update routing setti...

  • KB 2149 - Unable to find cache pattern in configuration

    Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...

  • KB 3003 - The installed license for ScaleArc has expired

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Upgrade   ISSUE Software package upgrade failed     SOLUTION The installed license for ScaleArc has expired...

  • KB 2405 - Failed to update sticky connection count

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE Failed to update sticky connection count.   SOLUTION   Sticky connections specifie...

  • KB 2152 - Failed to add cache pattern. <name> database is not assigned to user

    Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...

  • KB 2449-2450 - Health Check Interval

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets one of the following error messages while trying to update routing setti...

  • KB 2406 - Group ID is not specified

    KB 2406 - Group id is not specified Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE Group ID is not specified.   SOLUTION     If y...

  • KB 2446, 2451 - Missing External Script

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets one of the following error messages while trying to update routing setti...