Articles

• KB 2517 - Failed to update pattern

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Cluster Settings   ISSUE User receives the following error message while trying to add Write Ignore rules. E...

• KB 2525 - Server Recovery Error

  Affected Release 3.0 Document Status WARNING Environment ScaleArc 3.0 All Platforms Categories Auto failover   ISSUE User receives the following error message while trying to initiate failover recover...

• KB 2557 - Failed to initiate manual failover. Unable to connect the failover service

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Autofailover   ISSUE User gets the following error message while trying to initiate manual failover. Error I...

• KB 2558 - Failed to initiate failover. Unable to connect to failover service.

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Autofailover   ISSUE User gets the following error message while trying to initiate failover. Error ID 2558:...

• KB 2555 - Windows AD Error

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Windows AD   ISSUE User gets the following error message during IP validation while trying to join the domai...

• KB 2563 - Failed to update Kerberos authentication for cluster. Database server added in cluster should be FQDN

  Affected Release 3.x Document Status INFO Environment ScaleArc 3.x SQL Server Categories ScaleArc Settings   ISSUE User gets the below error message while trying to enable Kerberos authentication for ...

• KB 2568 - User '<username>' does not have '<privilege(s)>' on '<db_server>' to perform this operation.

  Affected Release 3.x Document Status INFO Environment ScaleArc 3.x MySQL Categories User Privileges     ISSUE User gets the one of the below error messages while trying to perform various operations i...

• KB 2566 - DNS Hostname Error

  Affected Release 3.x Document Status INFO Environment ScaleArc 3.x SQL Server Categories Network Settings     ISSUE User gets the below error message while trying to add a DNS hostname. Error ID 2566:...

• KB 2562 - Please enter the FQDN. IP address is not accepted

  Affected Release 3.x Document Status INFO Environment ScaleArc 3.x SQL Server Categories ScaleArc Settings   ISSUE User gets the below error message while trying to add DB server with IP address on Ke...

• KB 2575 - ScaleArc's hostname should be in lowercase to join the domain

  Affected Release 3.x Document Status INFO Environment ScaleArc 3.x SQL Server Categories AD Settings   ISSUE User is trying to enter the hostname and gets the following error message. Error ID 2575: S...