Articles

• KB 2108 - Failed to update cluster auto user import exclude userlist

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error messages while trying to update cluster settings. Er...

• KB 2200 - Unable to find cluster multi query option in configuration

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Cluster Settings   ISSUE Unable to find cluster multi query option in configuration.   SOLUTION   If you ar...

• KB 2201 - Unable to update cluster multi query option in configuration

  Affected Release 3.0 Document Status Error Environment ScaleArc 3.0 All Platforms Categories Cluster Settings   ISSUE Unable to update cluster multi query option in configuration Error ID 2100: Failed...

• KB 2040- Network Settings Error

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Network Settings   ISSUE User is trying to update the IP address and gets the following error message. Error...

• KB 2109 - Database connection check failed due to internal error

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error messages while trying to update cluster settings. Er...

• KB 2202 - Unable to find cluster nolock status in configuration

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Cluster Settings   ISSUE Unable to find cluster nolock status in configuration   SOLUTION   If you are expe...

• KB 2110 - Failed to connect to database

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to connect to a database. Error ...

• KB 2303 - Failed to update surge queue timeout in configuration

  Affected Release 3.3 Document Status INFO Environment ScaleArc 3.3 All Platforms Categories Cluster Creation   ISSUE User gets the following error while trying to update the surge queue timeout cluste...

• KB 2304 - Unable to update surge queue timeout in configuration

  Affected Release 3.3 Document Status INFO Environment ScaleArc 3.3 All Platforms Categories Cluster Creation   ISSUE User gets the following error while trying to update the surge queue timeout cluste...

• KB 2111 - Expected property <name> not provided

  Affected Release 3.0 Document Status Error Environment ScaleArc 3.0 All Platforms Categories Autofailover   ISSUE User gets the following error message while trying to configure autofailover.  Error I...