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  • KB 2423 - Unable to upload the package

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets the following error message while trying to install/ upgrade ScaleArc sy...

  • KB 2434 - Unable to fetch database server(s)

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Upgrade   ISSUE KB 2434 - Cluster name <name> already exists, please specify a different cluster name.   SO...

  • KB 2424 - Minimum number of health check attemps

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets the following error message while trying to change the number of the hea...

  • KB 2425 - Maximum number of health check attempts

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE  User gets the following error message while trying to change the number of the he...

  • KB 2033 - Unable to connect server ("<ip>":"<port>")

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Upgrade   ISSUE Unable to connect server (<ip>:<port>): Please verify the instance name/port of database se...

  • KB 2432 - IP address and Instance name combination is already in use.

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Upgrade   ISSUE IP address and Instance name combination is already in use. You can only create cluster eit...

  • KB 2426 - Please assign at least one cluster

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets the following error message: Please assign at least one cluster   SOLUTI...

  • KB 2427 - Assigned cluster does not exist

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets the following error message: Please check the cluster name, assigned clu...

  • KB 2431 - IP address and Instance name combination is already in use

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Upgrade   ISSUE IP address and Instance name combination is already in use. You can have only one cluster o...

  • KB 2428 - Permission to assign this cluster

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets the following error message: You do not have permission to assign this c...