Articles

• KB 2168 - Unable to find enable root connection in configuration

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2444 - Switch Server Role

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets one of the following error messages while trying to update routing setti...

• KB 2416 - Permission to access this cluster.

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE You do not have permission to access this cluster.   SOLUTION   If you are experie...

• KB 2170 - Unable to find root user in configuration

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2171 - Unable to find firewall status in configuration

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2443 - DNS Not Reachable

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE A user receives the following error message while trying to set or update the DNS ...

• KB 2417 - Configure server to create a cluster

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE Please configure at least one server to create a cluster   SOLUTION   If you are e...

• KB 2173 - Sharding rule id is not specified

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2174 - Unable to find any tables for database '<name>'

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2442 - Temporary SSL Certificates

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets one of the following error messages while trying to update routing setti...