Articles

• KB 2175 - Unable to find user details

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2179 - Unable to add firewall entry for port <name>

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...

• KB 2418 - Failed to un-join Scalearc as the Domain

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE   The user is unable to un-join ScaleArc as the Domain.   SOLUTION   Follow the st...

• KB 2419 - ScaleArc AD service already running

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE ScaleArc AD service already running   SOLUTION   If you are experiencing issues wi...

• KB 2440 - Password Length

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets one of the following error messages while trying to update routing setti...

• KB 2180 - Unable to import cache csv. At least one user required in cluster

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...

• KB 3006 - Wait timeout specified is more than the actual timeout on the database server

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Upgrade     ISSUE Wait timeout specified is more than the actual timeout on the database server. Actual idl...

• KB 2439 - Maximum DB Servers

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE User gets one of the following error messages while trying to update routing setti...

• KB 2420 - Failed to add server

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Routing Settings   ISSUE Failed to add server    SOLUTION You cannot add more than one master server in a c...

• KB 2182 - Unable to get interface

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...