Articles

• KB 2259 - Failed to add user. Error Maximum User Limit Reached.

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories User Settings   ISSUE   ScaleArc supported number of DB Users limit reached. On adding further user for Aut...

• KB 2391 - Turning ON this setting requires all RTO servers to be OFFLINE. Please mark all RTO servers OFFLINE and try again

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2260 - <name> user already added

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories User Settings   ISSUE   <name> user already added.   SOLUTION     If you are experiencing issues with Scale...

• KB 2392 - This setting can only be turned ON while the DB is OFFLINE

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2393 - Turning OFF RTO on the server will disable all route rules that were destined to this server. This server will also start to take traffic from all clients

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2394 - Client IP routing rule <name> already exists

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2261 - Unable to find database <name> on the database server

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Database Settings   ISSUE   Unable to find database <name> on the database server.     SOLUTION     If you ...

• KB 2395 - Failed to add client IP routing rule

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...

• KB 2262 - Failed to modify user.

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories User Settings   ISSUE Failed to modify user.   SOLUTION     If you are experiencing issues with ScaleArc or...

• KB 2396 - Failed to delete client IP routing rule

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...