Articles

• KB 2397 - Failed to update client IP routing rule

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...

• KB 2263 - Unable to find user in configuration

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories User Settings   ISSUE Unable to find user in configuration.   SOLUTION     If you are experiencing issues w...

• KB 2398 - Since this server is marked RTO, making it ONLINE will enable the client-IP based route rules which have this server as their destination

  Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2399 - Failed to update client IP routing rule

  Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings ...

• KB 2269 - Database name not specified

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Database Settings   ISSUE Database name not specified.     SOLUTION   If you are experiencing issues with S...

• Please increase max_connect_errors to 999999 by using 'set global max_connect_errors=999999' on the MySQL server

  Release Classification Level DB Platform Categories 3.5+ Solution MySQL Troubleshooting Error Please increase max_connect_errors to 999999 by using 'set global max_connect_errors=999999' on the MySQL ...

• KB 2270 - Database does not have any associated users

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Database Settings   ISSUE Database does not have any associated users.     SOLUTION     If you are experien...

• KB 2379 - SSL certificates cannot be uploaded without stopping the cluster

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to update the cluster settings i...

• KB 2271 - User ID is not specified.

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories User Settings   ISSUE   User ID is not specified.     SOLUTION     If you are experiencing issues with Scal...

• KB 2274 - Unable to find user permissions in configuration

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories User Settings   ISSUE   Unable to find user permissions in configuration.     SOLUTION     If you are exper...