Error with Server Configuration

ISSUE

KB 2239 - Unable to find server in configuration

KB 2240 - Failed to add server in configuration

KB 2241 - Server <name> already added

KB 2242 - Failed to update server in configuration

KB 2243 - Failed to delete server

SOLUTION

This is an internal error and implies that the iDB sqlite configuration is out of sync with the UI. Please try refreshing the UI page and try the operation again.

If it's a sqlite database lock issue, it would imply that some other API or service is holding a lock on the configuration database. In that case you can wait for a few seconds for the lock to be released, refresh the page and try the operation again. Alternatively, if the problem persists, you can go to Settings and then System Settings page and click on the 'Reset Configuration Lock' button.

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.