Error with (Pre) Query Cache Status

Affected Release 3.X
Document Status Error
Environment ScaleArc 3.X All Platforms
Categories Cache Settings

 

 

 

 

 

ISSUE

KB 2209 - Unable to find query cache status in configuration

KB 2210 - Failed to update cluster query cache status

KB 2211 - Unable to find pre query cache status in configuration

KB 2212 - Failed to update cluster pre query cache status

 

SOLUTION

This is an internal error and implies that the ScaleArc sqlite configuration is out of sync with the UI. Please try refreshing the UI page and try the operation again.

If it's a sqlite database lock issue, it would imply that some other API or service is holding a lock on the configuration database. In that case you can wait for a few seconds for the lock to be released, refresh the page and try the operation again. Alternatively, if the problem persists, you can go to Settings and then System Settings page and click on the 'Reset Configuration Lock' button.

Comments

0 comments

Please sign in to leave a comment.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request