Error with Query Sharding Rule

Affected Release	3.X
Document Status	Error
Environment	ScaleArc 3.X All Platforms
Categories	Query Sharding

ISSUE

KB 2219 - Query sharding pattern id is not specified

KB 2220 - Unable to find query sharding pattern in configuration

KB 2221 - Failed to add query sharding pattern

KB 2222 - Failed to update query sharding pattern

KB 2223 - Unable to find query sharding rule id in configuration

KB 2225 - Unable to find query sharding pattern id in configuration

KB 2226 - Failed to delete query sharding pattern

KB 2227 - Query sharding rule id is not specified

KB 2228 - Query sharding rule <name> already exists

KB 2229 - Failed to add query sharding rule

KB 2230 - Failed to delete query sharding rule

SOLUTION

This is an internal error and implies that the iDB sqlite configuration is out of sync with the UI. Please try refreshing the UI page and try the operation again.

If it's a sqlite database lock issue, it would imply that some other API or service is holding a lock on the configuration database. In that case you can wait for a few seconds for the lock to be released, refresh the page and try the operation again. Alternatively, if the problem persists, you can go to Settings and then System Settings page and click on the 'Reset Configuration Lock' button.

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com

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