Error with Query Firewall Configuration

Affected Release 3.X
Document Status Error
Environment ScaleArc 3.X All Platforms
Categories Cache Settings







KB 2232 - Unable to find query firewall in configuration

KB 2233 - No query firewall rule exists

KB 2234 - Failed to add query firewall in configuration

KB 2235 - Failed to update query firewall in configuration

KB 2236 - Failed to delete query firewall in configuration



This is an internal error and implies that the iDB sqlite configuration is out of sync with the UI. Please try refreshing the UI page and try the operation again.

If it's a sqlite database lock issue, it would imply that some other API or service is holding a lock on the configuration database. In that case you can wait for a few seconds for the lock to be released, refresh the page and try the operation again. Alternatively, if the problem persists, you can go to Settings and then System Settings page and click on the 'Reset Configuration Lock' button.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at


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