KB 2557 - Failed to initiate manual failover. Unable to connect the failover service

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Autofailover



User gets the following error message while trying to initiate manual failover.

Error ID 2557: Failed to initiate manual failover. Unable to connect to the failover service.  



User gets the above error message if the failover service has stopped. Click on Settings from the cluster landing page, click on System Settings, select the Services tab, select the Failover service from the services list, and click on Restart Selected Services. Once the failover service has restarted try initiating a manual failover once more.


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