KB 2511 - Unable to find file MYSQL_master_slave_template_0707_5.php. File does not exist. Please upload the file again

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Auto Failover Error

 

ISSUE

User is trying to upload external API file for auto failover and gets the following error:

Error ID 2511: Unable to find file MYSQL_master_slave_template_0707_5.php. File does not exists. Please upload the file again. 

 

SOLUTION

User gets the above error message if a system file is missing, external API file is missing, or if the user is providing an incorrect file name.

Please check the name of the file and upload it once again.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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