KB 2506 - Unable to find the database ProdCatalog

User gets the following error message while trying to configure a database for replication monitoring service.

As a part of setting up replication monitoring service in ScaleArc you must enter the logical database name which contains ScaleArc's replication monitor specific tables and stored procedures. The above error message may appear if ScaleArc is unable to locate the database. Please verify if the database exists on the database server and try the operation again.

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.