KB 2489 - Autofailover Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Autofailover Settings 



User gets the following error message while trying to update the auto failover type to SQL Mirroring. 

Error ID 2489: Failed to update auto failover type. Database servers are not in mirroring state.



To enable SQL Mirroring based autofailoverthe first ScaleArc database must be added to the cluster which should be in mirrored replication on the database server. After adding the database in mirroring state, try uploading the autofailover type again. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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