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KB 2480 - Unable to update debug mode, TCPDUMP is already running for this cluster.

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Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Cluster Settings 

 

ISSUE

User gets the following error message while trying to change the debug mode setting.

Error ID 2480: Unable to update debug mode, TCPDUMP is already for this cluster.

 

SOLUTION

This message is observed when a user is trying to change the debug mode setting while a tcpdump is running. It's important to wait for the tcpdump process to complete before changing the debug mode for a cluster. 

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.

 

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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