ISSUE |
User gets the following error message while trying to access the verbose debug logs setting in ScaleArc.
Error ID 2477: Unable to find debug mode status in configuration |
SOLUTION |
This is an internal error and implies that the ScaleArc configuration is out of sync with the UI. Please refresh the UI page and try the operation again. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.
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© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support 401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com |
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