KB 2458 - Unable to find unstick after 5 reads in configuration

Affected Release 3.0
Document Status BUG
Environment ScaleArc 3.0 All Platforms
Categories ScaleArc Settings

 

ISSUE

User gets the following error message while trying to configure the Query Level Sticky Query setting in ScaleArc.

Error ID 2458: Unable to find unstick after 5 reads in configuration.

 

SOLUTION

This is an internal error and implies that the ScaleArc configuration is out of sync with the UI. Please refresh the UI page and try the operation again. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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