KB 2379 - SSL certificates cannot be uploaded without stopping the cluster

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Cluster Settings



User gets the following error message while trying to update the cluster settings in configuration.

Error ID 2379: SSL certificates cannot be uploaded without stopping the cluster



This error appears when the user is trying to upload SSL certificates on a cluster that is active. Please stop the cluster before changing the SSL settings. You can stop the cluster by going to the ScaleArc Control Panel, under the Status column of a cluster, click on STOP.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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