KB 2418 - Failed to un-join Scalearc as the Domain

Affected Release 3.X
Document Status Error
Environment ScaleArc 3.X All Platforms
Categories Routing Settings




The user is unable to un-join ScaleArc as the Domain.




Follow the steps below to forcefully unjoin from the domain:

1. Navigate to the API page in ScaleArc by clicking on Settings -> API.

2. Click on Get API to retrieve the API Key after entering in username and password.

3. Execute the following curl call to forcefully unjoin from the domain:

cURL call:

    curl -k -X POST -d '{
    "apikey": "8f5ce01123573e20d47a0cf8f7e5d8a8cf55edc0",
    "domain": "2012qatest.com",

 For more information about ScaleArc API's and how to use them refer to the following KB article: API - Getting Started



If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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