KB 2443 - DNS Not Reachable

A user receives the following error message while trying to set or update the DNS server settings.

There are several potential causes for this error. Typically, a simple connection failure between ScaleArc and the DNS server in question is the cause. However, to determine the exact cause, the assistance of the ScaleArc support team may be required.

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.