KB 2443 - DNS Not Reachable

Affected Release 3.X
Document Status Error
Environment ScaleArc 3.X All Platforms
Categories Routing Settings



A user receives the following error message while trying to set or update the DNS server settings.

Error ID 2443: DNS server <name> is not reachable.



There are several potential causes for this error. Typically, a simple connection failure between ScaleArc and the DNS server in question is the cause. However, to determine the exact cause, the assistance of the ScaleArc support team may be required.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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