KB 2401/2402 - Client Connections Terminate

Affected Release	3.X
Document Status	Error
Environment	ScaleArc 3.X All Platforms
Categories	Connections

ISSUE

User gets one of the following error messages while trying to update routing setting.

Error ID 2401: This will cause client connections from IP '<clientip>' opened on servers other than '<serverip>' to terminate after the specified timeout (unless those connections issue a reset within that time, in which case they will be seamlessly routed to <serverip>). Do you want to continue? To apply settings please send parameter "force_apply":"1" in same curl call.

Error ID 2402: This will cause client connections from IP '<clientip>' opened on RTO server '<serverip>' to terminate after the specified timeout (unless those connections issue a reset within that time, in which case they will be seamlessly routed to <serverip>). Do you want to continue? To apply settings please send parameter "force_apply":"1" in same curl call.

SOLUTION

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com

Comments

0 comments

Please sign in to leave a comment.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

KB 2401/2402 - Client Connections Terminate

ISSUE

SOLUTION

Comments

Other articles in this section

Contact Details