KB 2352 - Unable to add SQL 2012 databases

a. Check if license installed on Scalearc is MSSQL

b. Check if sql database name can be resolved in scalearc and related port configured in SQL server to be added is reachable via telnet

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.