KB 2351 - Unable to change rolesetting

DB server Role can be changed only when the DB is reachable at that point in time. Check if DB name can be resolved and is reachable.

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com. 

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.