KB 2121 - Unable to ping server <name>

Affected Release 3.4
Document Status Error
Environment ScaleArc 3.4 All Platforms
Categories Network Settings
 

 

ISSUE

User gets the following error message while update network settings.

Error ID 2121: Unable to ping server <name>

 

SOLUTION

Check DNS server if reachable and subsequently if the ip address pointed for related host is able to pinged be pinged from Scalearc.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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