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KB 2339 - Couldn't connect to host

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Affected Release 3.3
Document Status INFO
Environment ScaleArc 3.3 All Platforms
Categories Cluster Creation

 

ISSUE

 

Error ID 2339: Couldn't connect to host '<name>'.

 

SOLUTION

 

Verify whether proper DNS is pointed in Scalearc which can resolve the hostname in error. Also that such DNS server should be reachable from Scalearc.

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com. 

 

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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