Ignite Global Support Home Submit a request
How can we help?
  1. ScaleArc Support
  2. ScaleArc System Messages
  3. System Messages

KB 2333 - Unable to find username and password in configuration

Follow
Affected Release 3.3
Document Status INFO
Environment ScaleArc 3.3 All Platforms
Categories Cluster Creation

 

ISSUE

 

Error ID 2333: Unable to find username <username> and password <password> in configuration.

 

SOLUTION

Verify the username and password and retry. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com. 

 

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

Comments

0 comments

Please sign in to leave a comment.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Other articles in this section


Database load balancing software for MySQL, SQL Server and PostgreSQL



Contact Details


International: +1 972-588-4221

2028 E Ben White Blvd,
Suite 240-2650
Austin, TX 78741

ScaleArc Support
Copyright © 2022 Ignite Technologies, Inc. All Rights Reserved | IgniteTech is an ESW Capital Group Company