KB 2040- Network Settings Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Network Settings



User is trying to update the IP address and gets the following error message.

Error ID 2040: Unable to find cluster outbound IP in configuration.



This error appears because the IP address is already in use by a cluster. Please navigate to the network settings page and update the IP address using an interface that is not being used by another cluster. Alternatively, you can delete or modify the cluster that is using the interface and try the operation once more.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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