KB 2015 - Cluster Configuration Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories Cluster Configuration



User gets the following error message while trying to delete a cluster.

Error ID 2015: This cluster cannot be deleted until it is properly stopped.



This error appears when the user is trying to delete a cluster that is active. Please stop the cluster before attempting to delete it. You can stop the cluster by going to the ScaleArc Control Panel, under the Status column of a cluster, click on STOP.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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