KB 2370 - HA Settings Error

Affected Release 3.0
Document Status INFO
Environment iDB®3.0 All Platforms
Categories HA Settings



User is trying to add a secondary machine in HA Settings and gets the following error:

Error ID 2370: Unable to get the API key.



In order to add a secondary machine in HA an API key must be generated first. Please click on Settings, System Settings, and click on System Config tab. Click on Generate API Key. Enter username and password and click on Submit.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



Please sign in to leave a comment.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request