ISSUE |
User gets the following error message while trying setup High Availability
Error ID 2342: License on both machines are different |
SOLUTION |
iDB license version must be the same in order to setup High Availability. Please go to Settings, License Settings, and click on Upload License to install an iDB license.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.
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© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support 401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com |
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