KB 2306 - System Settings Error

Affected Release 3.0
Document Status Error
Environment iDB®3.0 All Platforms
Categories System Settings

 

ISSUE

User is trying to stop the analytics process and gets the following error message.

Error ID 2306: Failed to stop analytics

 

 

SOLUTION

This is an internal error and implies that the system settings page is out of sync with the UI. Please refresh the UI page and try the operation again. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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