ISSUE |
User gets the following error message while trying to configure High Availability in iDB.
Error ID 2301: Please start the iDB load balancer service on iDB30, and then try to configure HA. |
SOLUTION |
Load balancer process must be turned ON to configure High Availability in iDB. Please navigate to the System Settings page and click on Start Load Balancer Process, and then try to configure HA.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.
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