KB 2293 - Cluster Settings Error

Affected Release 3.0
Document Status Error
Environment iDB®3.0 All Platforms
Categories Cluster Settings



User is trying to update auto fetch user interval for a cluster and gets the following error message.

Error ID 2293: Failed to update cluster auto fetch user interval




This is an internal error and implies that the auto fetch database users page is out of sync with the UI. Please refresh the UI page and try updating the auto fetch user interval once more. This can also occur if it's a sqlite database lock issue. You can refer to kb2002 for more information on database lock issue. 

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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