KB 2281 - Cluster Settings Error

Affected Release 3.0
Document Status Error
Environment iDB®3.0 All Platforms
Categories Cluster Settings

 

ISSUE

User gets the following error message while trying to update a write ignore rule.

Error ID 2281: Unable to update write ignore rule

 

 

SOLUTION

This is an internal error and implies that the write ignore rules page is out of sync with the UI. Please refresh the UI page and try updating the write ignore rules once more. This can also occur if it's a sqlite database lock issue. You can refer to kb2002 for more information on database lock issue. 

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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