KB 2279 - Cluster Settings Error

Affected Release 3.0
Document Status Error
Environment iDB®3.0 All Platforms
Categories Cluster Settings



User gets the following error message while trying to access write ignore rules.

Error ID 2279: Unable to find write ignore rule




This is an internal error and implies that the write ignore rules page is out of sync with the UI. Please refresh the UI page and try accessing the write ignore rules once more. This can also occur if it's a sqlite database lock issue. You can refer to kb2002 for more information on the database lock issue. 

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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