The following error message appears while adding permissions for a user.
This is an internal error and implies that the user management page is out of sync with the UI. Please refresh the UI page and try adding user permissions once more. This can also occur if it's a sqlite database lock issue. You can refer to kb2002 for more information on the database lock issue.
If the problem persists please contact ScaleArc customer support at firstname.lastname@example.org.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at email@example.com.
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