KB 2273 - User Management Error

Affected Release 3.0
Document Status Error
Environment iDB®3.0 All Platforms
Categories User Management

 

ISSUE

User is trying to update user details and gets the following error message.

Error ID 2273: Unable to update user details

 

 

SOLUTION

This is an internal error and implies that the User Management page is out of sync with the UI. Please refresh the UI page and try updating the user details once more. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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