KB 2272 - User Management Error

Affected Release 3.0
Document Status INFO
Environment iDB®3.0 All Platforms
Categories User Management

 

ISSUE

The following error message appears while trying to add a user that already exists.

Error ID 2272: User mary already exists.

 

 

SOLUTION

A user with the same username already exists. Please select a different username.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

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401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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