ISSUE |
User is trying to update username and password under system settings and gets the following error message.
Error ID 2251: Failed to update username and password |
SOLUTION |
This is an internal error and implies that the system settings page is out of sync with the UI. Please refresh the UI page and try updating the username and password once more. If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.
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© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support 401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com |
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