KB 2189 - System Settings Error

Affected Release 3.0
Document Status Error
Environment ScaleArc 3.0 All Platforms
Categories System Settings

 

ISSUE

User clicks on the Start Load Balancer Process button and gets the following error message

Error ID 2189: Load balancer already started

 

 

SOLUTION

This is an internal error and implies that the System Settings page is out of sync with the UI. Please try refreshing the UI page and try the operation again. The Start Load Balancer Process button should change to Stop Load Balancer Process.

If the problem persists please contact ScaleArc customer support at scalearc-support@devgraph.com

 

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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