KB 2186 - ScaleArc License Error

Affected Release 3.0
Document Status INFO
Environment ScaleArc All Platforms
Categories ScaleArc License



User is trying to add a cluster and gets the following error message.

Error ID 2186: Unable to get license information.




A valid license must be installed in order to add a cluster. Please go to Settings, License Settings, and click on Upload License to install the latest ScaleArc license.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 



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