KB 2176 - Unable to sync NTP server name with secondary machine

Affected Release 3.0
Document Status INFO
Environment ScaleArc 3.0 All Platforms
Categories High Availability Settings



User is trying to configure High Availability settings and gets the following error message.

Error ID 2176: Unable to sync NTP server name with secondary machine iDBHA1




Typically this message is due to a failure to resolve the NTP server name provided in the System Configuration. Please verify DNS resolution of the NTP server name configured on ScaleArc via the SSH command line.


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.


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