User gets the following error message while trying to change firewall rules status.
Error ID 2172: Unable to update firewall status in configuration
This is an internal error and implies that firewall rules settings is out of sync with the UI. Please refresh the UI page and try updating the firewall rules status once again.
If it's a sqlite database lock issue, it would imply that some other API or service is holding a lock on the configuration database. In that case you can wait for a few seconds for the lock to be released, refresh the page and try the operation again. Alternatively, if the problem persists, you can go to Settings and then System Settings page and click on the 'Reset Configuration Lock' button.
If the problem persists please contact ScaleArc customer support at firstname.lastname@example.org.
If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.
We are available 24x7 by phone at +1 972-588-4221. For general support inquiries, you can also e-mail us at email@example.com.
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