KB 2050 - To change the authentication offload, please turn off the Read/Write split

User gets the following error message while trying to change the status of the authentication offload feature. 

Read/Write split must be turned OFF before changing the status of authentication offload. To change Read/Write split status follow these steps:
1. From the ScaleArc control panel, under the Status tab of the cluster, click on Cluster Settings.
2. Disable the Read/Write split feature by selecting the OFF button.

If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.