KB 2046 - Initial Configuration Error

Affected Release 3.0
Document Status Error
Environment ScaleArc 3.0 All Platforms
Categories Initial Configuration

 

ISSUE

User is trying to configure the network settings used to manage the ScaleArc appliance during installation and gets the following error message.

Error ID 2046: Unable to find system time.

 

SOLUTION

This is an internal error and implies that ScaleArc is unable to find the system time from the NTP server specified. Please check the NTP server settings and try again.

 


If you are experiencing issues with ScaleArc or with any of its features, please contact ScaleArc Support.

We are available 24x7 by phone at +1 972-588-4221.  For general support inquiries, you can also e-mail us at scalearc-support@devgraph.com.

 

© 2021 - DevGraph | An integrated suite of software development tools from DevFactory FZ LLC, an ESW Capital Group Company | Contact Support

401 Congress Avenue, Austin, TX 78701 | Email: scalearc-support@devgraph.com 

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